Privacy policy

Last updated: May 6, 2026

This Privacy Policy describes how Klyde’s Creatives (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, attend our events, or interact with us through www.klydescreatives.com (the “Site”) or otherwise (collectively, the “Services”).

By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Billing or payment details (processed securely through third-party providers)
  • Any information you provide when contacting us or purchasing tickets

Information collected automatically:

  • Device and browser information
  • IP address
  • Website usage data (pages visited, time spent, interactions)

Information from third parties:

  • Payment processors and platforms (e.g., Shopify, Eventbrite)
  • Service providers who support our business operations

2. How We Use Your Information

We use your information to:

  • Process ticket purchases and provide event services
  • Communicate with you about events, updates, or inquiries
  • Send marketing communications (you can opt out at any time)
  • Improve our website, services, and user experience
  • Maintain security and prevent fraudulent activity
  • Comply with legal obligations

3. Consent

By providing your personal information, you consent to our collection, use, and disclosure of that information as described in this policy.

You may withdraw your consent at any time by contacting us at the email below. Please note that withdrawing consent may limit your ability to use certain services.

4. Sharing Your Information

We may share your information with:

  • Trusted service providers (e.g., payment processors, website platforms)
  • Event partners or collaborators when necessary to deliver services
  • Authorities if required by law

We do not sell your personal information.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve website functionality
  • Understand how visitors use our site
  • Support marketing and analytics efforts

You can adjust your browser settings to refuse cookies, though some features may not function properly.

6. Data Security & Retention

We take reasonable steps to protect your personal information. However, no method of transmission over the Internet is completely secure.

We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights (Canada)

Under applicable Canadian privacy laws, you have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent to data use
  • Ask questions about how your data is handled

To exercise any of these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: info@klydescreatives.com or contact us at 90 Absolute Avenue, #505, Mississauga, ON, L4Z 0A3, CA For the purpose of applicable data protection laws, we are the data controller of your personal information.